5 Tips for Choosing the Best Removal Company

Regardless of whether you are moving homes, office spaces, or something else, the whole process can be an overwhelming challenge.

In order for things to go well, you need to ensure that you have chosen to work with the best removal company.

However, your “best” may not necessarily be someone else’s “best.” You need to select the one that is right for you, your possessions, and your upcoming move.

Each move has its own requirements, so solely focusing on the price, the size or the ratings of removal companies is not the way to go. Instead, you have to find one that matches their services with your needs.

But as there are so many options to choose from, it can be challenging to navigate the process.

If you are looking for guidance on how to pick a reliable, trustworthy removal company that is also suitable for your personal requirements, here are five expert tips.

1. Embrace the planning stage

No matter what stage of the moving process you are in, giving yourself enough time to plan adequately will make it go a whole lot smoother.

From cleaning your home to moving boxes into storage, there is already a lot to think about, but finding an available removalist can also take a while.

You don’t want to wait until the last minute when searching for a removalist, otherwise, your best options may be fully booked, and you will have to make an uninformed or unfavorable decision in terms of who you choose to work with you.

2. Be sure of your own requirements

Before you start reaching out to removalists, you first want to be certain of what your move requires.

For example, if you are moving houses:

  • Do you need help packing or unpacking you belongings into boxes?
  • Will you need help moving your possessions?
  • Do you need storage?
  • If you are moving offices, do you have an abundance of fragile items or electronic items that must be taken care of?

The more you think about your requirements, the easier it will be to find a removal company that works for you.

3. Look around and get some quotes

Once you know your requirements, you can then reach out to removal companies to discuss what you need and what they can offer you.

Don’t just fall for the first removal company you see or hear of, but instead shop around and inquire about quotes.

In addition to the actual quote, make sure to pay attention to any additional costs for other services (such as packing) and terms and conditions the companies may have.

One way to know that a removal company is of high quality is if they send out a sales estimator for a more accurate quote, instead of merely an online quote.

4. Understand the insurance policy

Before you start the move, it is essential that you thoroughly understand the insurance policy you have.

Generally, the best removal companies will be straightforward in providing you with the information about the insurance they offer you against some (or all) of the hazards that can occur as a result of the removal process.

Never work with a removal company that cannot offer you insurance on your possessions, especially if you are planning an international removals from the Gold Coast! While it may be a little bit cheaper, it won’t be in the end if something happens to your fragile and valuable items.

5. Keep other considerations in mind

Once you have narrowed it down to two or three options, it is time to start thinking about the other considerations, such as:

  • Does the company offer specialized equipment for specific items like, for example, piano removalists on the Gold Coast (or wherever you reside)?
  • Do you care about the company’s environmental policy?
  • Does the moving company employ their own workers, or are they subcontractors? (If they are employees, they are likely to be more careful with your belongings.)
  • Is the company able to arrange things like parking permits if your move necessitates these things?

Have you ever hired a removal company for a big move? What would you do differently if you had to do the process over again? Let us learn from your wisdom in the comments below!   


John Pfeiffer has been the proud owner of Ashtons Removals for over 40 years. His attention to detail, a product of his accountancy background, and his emphasis on training and empowering his team members, has ensured the vast number of Gold Coast families who have been moved by Ashtons Removals, have had their furniture and effects moved undamaged and with minimum fuss.