Ashley Furniture Return Policy Reddit
When it comes to purchasing furniture, many people turn to Ashley Furniture for its broad selection of stylish and affordable pieces. However, sometimes things may not work out, and you may need to return an item. In this article, we’ll be discussing Ashley Furniture’s return policy, specifically as discussed on Reddit.
Ashley Furniture Return Policy
Ashley Furniture’s official return policy states that you have 30 days from the date of purchase to return an item. You must have your original receipt and the item must be in its original condition, including all original packaging. If the item was delivered, Ashley Furniture will come to pick it up.
If you’re outside of the 30 day window, Ashley Furniture may still accept a return, but it will be subject to a 10% restocking fee. In addition, sale items, clearance items, and “as is” items are not eligible for return.
But what do actual customers have to say about Ashley Furniture’s return policy? Let’s take a look at what users on Reddit have said about their experiences.
Ashley Furniture Return Policy According to Reddit Users
The consensus among Reddit users is that Ashley Furniture’s return policy is generally fair and straightforward. Users praised the 30 day window as being sufficient time to decide if you want to keep the item, and appreciated the ease of returning items.
One user, u/gametvi, shared their experience with returning a couch. They wrote, “I had to return a couch because it didn’t match the color I thought it would. They did the pickup, no questions asked. Refund was issued after pickup.” Another user, u/Interrogio_something, agreed, stating, “They picked up a faulty couch and delivered a new one within 4 days or so, all covered by the warranty. No hassles.”
However, some users did express dissatisfaction with Ashley Furniture’s return policy. One user, u/throwawayaccount16143, reported a negative experience with attempting to return a bed. They wrote, “I recently tried to return a bed, and Ashley is forcing me to pay a $150 restocking fee, even though I initiated the return within the 30 day window.”
Another user, u/WhimsicalPatches, echoed similar concerns. They explained, “I had to return something and was not refunded my delivery fee or the extra cost for the delivery people to set it up. We also then had to deliver the item back to them, which cost us more money/dealing with the hassle of renting a truck/etc.”
While these complaints are valid, it’s important to note that they appear to be isolated incidents. The overwhelming majority of Reddit users who have had to return items to Ashley Furniture report positive experiences.
FAQs
What is Ashley Furniture’s return policy?
Ashley Furniture’s official return policy states that you have 30 days from the date of purchase to return an item. You must have your original receipt and the item must be in its original condition, including all original packaging. If the item was delivered, Ashley Furniture will come to pick it up.
What happens if I’m outside of the 30 day window?
If you’re outside of the 30 day window, Ashley Furniture may still accept a return, but it will be subject to a 10% restocking fee. In addition, sale items, clearance items, and “as is” items are not eligible for return.
What do Reddit users think of Ashley Furniture’s return policy?
Overall, Reddit users report positive experiences with Ashley Furniture’s return policy. Most users praise the 30 day window and the ease of returning items.
Are there any complaints about Ashley Furniture’s return policy?
Some users have reported negative experiences, particularly when it comes to restocking fees and delivery fees. However, these incidents appear to be isolated.
What should I do if I need to return an item to Ashley Furniture?
If you need to return an item, make sure you have your original receipt and that the item is in its original condition. If the item was delivered, call Ashley Furniture to schedule a pickup. If you’re within the 30 day window, you should be able to return the item without issue.
